Warranty:

All products sold through SKIING NINJA, LLC carry a limited manufacturer's parts and labor warranty of three (3) years. These products are guaranteed to be free from manufacturer's defects for a period from the date of purchase. Warranties are transferable. For non-working product, SKIING NINJA, LLC will make the necessary repairs and will cover all shipping charges to and from the original shipment destination for up to 30 days after the date of purchase. After 30 days the product must be returned to SKIING NINJA, LLC.com for repair only and return shipping costs are the responsibility of the customer. All other questions should be directed to customer service at sales@skiingninja.com

Returns:

MOST products sold through SKIING NINJA, LLC carry a 30-day in-home satisfaction guarantee. If you are not completely satisfied with your purchase within 30 days of the original shipping date, you may return it for a full refund less the shipping costs to and from SKIING NINJA, LLC.com.If you have had Skiing Ninja, LLC install your upgrade for you, you can still return it, although labor charges are not refundable. Items that cannot be returned are Pre-cut Dampening Material Kits that have been installed at one point. Dampening Material Kits that have not been installed at any point may be returned under our regular return policy.

To receive full credit, merchandise MUST be returned in its original cartons, with all original contents and packaging, and be in like-new condition. If original packaging is not available, please call an SKIING NINJA, LLC representative for assistance. All returns must have a return authorization number to receive proper credit. Return authorization numbers can be obtained by contacting customer service at sales@skiingninja.com. Refunds are issued only after SKIING NINJA, LLC receives the return and verifies like new condition. Funds will be returned using the same form of payment as the purchase. Please allow up to 15 business days after return for verification and refund.

We want to make sure every customer is completely satisfied with the product they have so if you have any issues at all please contact us immediately at sales@skiingninja.com.

Contact: info@skiingninja.com